{"product_id":"a-human-centered-approach-to-quality-and-excellence-in-management-selected-papers-from-the-27th-excellence-in-services-international-conference-univ-9783032000620","title":"A Human-Centered Approach to Quality and Excellence in Management: Selected Papers from the 27th Excellence in Services International Conference, Univ","description":"\u003cp\u003e • Author(s): Maria Vincenza Ciasullo | Jacques Martin | Federico Brunetti\u003cbr\u003e • Publisher: Springer\u003cbr\u003e • Publisher Imprint: Springer\u003cbr\u003e • BISAC: Industries - Service\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book provides a comprehensive overview of how quality management can be rethought and revitalized to meet the challenges of today's and future socio-economic management.\u003cbr\u003ePresenting the outcomes of the 27th Excellence in Services International Conference, held in Bergamo, Italy, on August 29-30, 2024, the book brings together both selected research contributions and numerous best-practice examples in quality management. \u003cbr\u003eResearchers will gain valuable insights from this book, which offers theoretical contributions to the field of humanistic management and presents a reformulated approach that integrates quality and excellence. For managers, it offers new practical knowledge to effectively evaluate strategic, tactical and operational issues. In particular, it helps to improve decision-making processes in relation to the importance of the human dimension for the future development of quality and excellence.\u003c\/p\u003e","brand":"Springer","offers":[{"title":"Hardcover","offer_id":47594224255127,"sku":"9783032000620","price":14411.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9783032000620.webp?v=1774985166","url":"https:\/\/atlanticbooks.com\/products\/a-human-centered-approach-to-quality-and-excellence-in-management-selected-papers-from-the-27th-excellence-in-services-international-conference-univ-9783032000620","provider":"Atlantic Books","version":"1.0","type":"link"}