{"product_id":"a-practical-guide-to-call-center-technology-select-the-right-systems-for-total-customer-satisfaction-9781138412545","title":"A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction","description":"\u003cp\u003e • Author(s): Andrew Waite\u003cbr\u003e • Publisher: Taylor \u0026amp; Francis\u003cbr\u003e • Publisher Imprint: CRC Press\u003cbr\u003e • BISAC: Interactive \u0026amp; Multimedia\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eGet the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Hardcover","offer_id":45238371221655,"sku":"9781138412545","price":15693.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781138412545.webp?v=1769219530","url":"https:\/\/atlanticbooks.com\/products\/a-practical-guide-to-call-center-technology-select-the-right-systems-for-total-customer-satisfaction-9781138412545","provider":"Atlantic Books","version":"1.0","type":"link"}