{"product_id":"air-rage-the-underestimated-safety-risk-9780754613251","title":"Air Rage: The Underestimated Safety Risk","description":"\u003cp\u003e • Author(s): Dahlberg Angela\u003cbr\u003e • Publisher: Routledge\u003cbr\u003e • Publisher Imprint: Routledge\u003cbr\u003e • BISAC: General\u003c\/p\u003e\u003cp\u003eThis book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Hardcover","offer_id":47616398917783,"sku":"9780754613251","price":3848.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780754613251.webp?v=1775113098","url":"https:\/\/atlanticbooks.com\/products\/air-rage-the-underestimated-safety-risk-9780754613251","provider":"Atlantic Books","version":"1.0","type":"link"}