{"product_id":"building-a-performance-improvement-system-2e-9780557130016","title":"Building a Performance Improvement System, 2e","description":"\u003cp\u003e • Author(s): Richard Laramy | Bruce May\u003cbr\u003e • Publisher: Lulu.com\u003cbr\u003e • Publisher Imprint: Lulu.com\u003cbr\u003e • BISAC: General\u003c\/p\u003e\u003cp\u003eOD is a complex landscape of multiple disciplines and philosophies. The authors bring insight and clarity to this complex landscape with their breakthrough work, identifying the key characteristics of a performance management system and explain how to build a performance improvement system using the Baldrige Criteria, developed by the U.S. Commerce Department. Bruce May has over thirty years of business experience, both as an entrepreneur and as a business executive. He has been a member of the American Society of Training and Development since 2000. Richard Laramy has 25 years experience, in higher education (and some K-12) working in publishing (Pearson and McGraw-Hill), software development and consulting. Richard is trained in the Baldrige Model and is a member of the Board of Examiners for Quality Texas since '07 and is also on the Board of Advisors for University of Texas Austin Center for Performance Excellence.\u003c\/p\u003e","brand":"Lulu.com","offers":[{"title":"Paperback","offer_id":47609205325975,"sku":"9780557130016","price":3432.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780557130016.webp?v=1775056972","url":"https:\/\/atlanticbooks.com\/products\/building-a-performance-improvement-system-2e-9780557130016","provider":"Atlantic Books","version":"1.0","type":"link"}