{"product_id":"cases-on-managing-e-services-9781605660646","title":"Cases on Managing E-Services","description":"\u003cp\u003e • Author(s): Ada Scupola\u003cbr\u003e • Publisher: Information Science Reference\u003cbr\u003e • Publisher Imprint: Information Science Reference\u003cbr\u003e • BISAC: Industries - Retailing\u003c\/p\u003e\u003cp\u003eAfter the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.\u003c\/p\u003e","brand":"Information Science Reference","offers":[{"title":"Hardcover","offer_id":47610783596695,"sku":"9781605660646","price":19848.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781605660646.webp?v=1775067118","url":"https:\/\/atlanticbooks.com\/products\/cases-on-managing-e-services-9781605660646","provider":"Atlantic Books","version":"1.0","type":"link"}