{"product_id":"consumer-management-in-the-internet-age-how-customers-became-managers-in-the-modern-workplace-9781498592239","title":"Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace","description":"\u003cp\u003e • Author(s): Joshua Sperber\u003cbr\u003e • Publisher: Lexington Books\u003cbr\u003e • Publisher Imprint: Lexington Books\u003cbr\u003e • BISAC: Business Communication - General\u003c\/p\u003e\u003cp\u003eThis book analyzes online consumer management, a practice in which customers monitor, report on, and discipline workers through posting online reviews. Through examining reviewer communities, the author analyzes the ways in which our need for collective purpose is increasingly transformed into profit production under modern capitalism.\u003c\/p\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46451430326423,"sku":"9781498592239","price":4576.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781498592239.webp?v=1769137027","url":"https:\/\/atlanticbooks.com\/products\/consumer-management-in-the-internet-age-how-customers-became-managers-in-the-modern-workplace-9781498592239","provider":"Atlantic Books","version":"1.0","type":"link"}