{"product_id":"contact-center-management-from-complaint-department-to-value-center-9789401454100","title":"Contact Center Management: From Complaint Department to Value Center","description":"\u003cp\u003e • Author(s): Jan Smets\u003cbr\u003e • Publisher: Lannoo Publishers\u003cbr\u003e • Publisher Imprint: Lannoo Publishers\u003cbr\u003e • BISAC: Management - General\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eContact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.\u003c\/p\u003e","brand":"Lannoo Publishers","offers":[{"title":"Paperback","offer_id":45414993232023,"sku":"9789401454100","price":2548.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9789401454100.webp?v=1767920784","url":"https:\/\/atlanticbooks.com\/products\/contact-center-management-from-complaint-department-to-value-center-9789401454100","provider":"Atlantic Books","version":"1.0","type":"link"}