{"product_id":"customer-service-and-beyond-9781934509227","title":"Customer Service And Beyond","description":"\u003cp\u003e • Author(s): Dawn Mushill\u003cbr\u003e • Publisher: Thomas Noble Books\u003cbr\u003e • Publisher Imprint: Thomas Noble Books\u003cbr\u003e • Subject: Business Management\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn a nation where price alone once dictated consumer decision, a bruised economy and resulting surge of fierce competition have shifted the focus from cost to service. As the humanizing of the customer encounter glides into the spotlight, it's a new dance. Unfortunately, not everyone knows the steps.and some of us are clumsy.\u003c\/p\u003e","brand":"Thomas Noble Books","offers":[{"title":"Paperback","offer_id":45091207970967,"sku":"9781934509227","price":1820.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781934509227.webp?v=1769203963","url":"https:\/\/atlanticbooks.com\/products\/customer-service-and-beyond-9781934509227","provider":"Atlantic Books","version":"1.0","type":"link"}