{"product_id":"digital-government-in-chile-improving-public-service-design-and-delivery-9789264758605","title":"Digital Government in Chile - Improving Public Service Design and Delivery","description":"\u003cp\u003e • Author(s): Oecd\u003cbr\u003e • Publisher: OECD\u003cbr\u003e • Publisher Imprint: OECD\u003cbr\u003e • BISAC: American Government - General\u003c\/p\u003e\u003cp\u003eThis report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.\u003c\/p\u003e","brand":"OECD","offers":[{"title":"Paperback","offer_id":47780028907671,"sku":"9789264758605","price":3548.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9789264758605.webp?v=1778041856","url":"https:\/\/atlanticbooks.com\/products\/digital-government-in-chile-improving-public-service-design-and-delivery-9789264758605","provider":"Atlantic Books","version":"1.0","type":"link"}