{"product_id":"digital-service-platforms-9781839691010","title":"Digital Service Platforms","description":"\u003cp\u003e • Author(s): Kyeong Kang\u003cbr\u003e • Publisher: Intechopen\u003cbr\u003e • Publisher Imprint: Intechopen\u003cbr\u003e • BISAC: Digital Media - General\u003c\/p\u003e\u003cp\u003eE-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more.\u003c\/p\u003e","brand":"Intechopen","offers":[{"title":"Hardcover","offer_id":48226664317079,"sku":"9781839691010","price":16170.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781839691010.webp?v=1788771532","url":"https:\/\/atlanticbooks.com\/products\/digital-service-platforms-9781839691010","provider":"Atlantic Books","version":"1.0","type":"link"}