{"product_id":"e-commerce-business-communication-3e-9789367256664","title":"E-Commerce \u0026 Business Communication 3E","description":"\u003cp\u003e • Author(s): Urmi Dutta \u0026amp; Neha Somani\u003cbr\u003e • Publisher: Oxford University Press\u003cbr\u003e • Publisher Imprint: Oxford University Press\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan\u003eThe book is designed to meet the requirements of the B.Com course on E-commerce and Business Communication and follows the new syllabus under the Curriculum and Credit Framework (CCF) of the New Education Policy. Written in a student-friendly manner, the book provides complete coverage of the syllabus and supports theory with numerous examples and cases.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan\u003eThe book is divided into two modules. The first module deals with E-commerce and discusses various e-commerce models, the significance of e-governance, and strategies for a successful e-CRM business framework. E-payments, phases of ERP implementation, and the latest trends in the field of e-commerce, including social media, have been covered in detail too.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan\u003eThe second module on Business Communication introduces effective communication along with its types and tools. It also discusses the significance of communication in conflict resolution and includes a chapter on drafting, covering important points for drafting notices and minutes under the Companies Act, 2013, résumés, business letters, circulars, etc., along with several specimens of the same.\u003c\/span\u003e\u003c\/p\u003e","brand":"Oxford University Press","offers":[{"title":"Paperback","offer_id":45592545001623,"sku":"9789367256664","price":299.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9789367256664.webp?v=1769293640","url":"https:\/\/atlanticbooks.com\/products\/e-commerce-business-communication-3e-9789367256664","provider":"Atlantic Books","version":"1.0","type":"link"}