{"product_id":"five-star-customer-service-9781663240293","title":"Five-Star Customer Service","description":"\u003cp\u003e • Author(s): Ted Coiné\u003cbr\u003e • Publisher: iUniverse\u003cbr\u003e • Publisher Imprint: iUniverse\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003eA person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.\u003c\/p\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46444175884439,"sku":"9781663240293","price":1928.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781663240293.webp?v=1769129280","url":"https:\/\/atlanticbooks.com\/products\/five-star-customer-service-9781663240293","provider":"Atlantic Books","version":"1.0","type":"link"}