{"product_id":"from-customer-retention-to-a-holistic-stakeholder-management-system-living-a-vision-9783642096068","title":"From Customer Retention to a Holistic Stakeholder Management System: Living a Vision","description":"\u003cp\u003e • Author(s): Margit Huber\u003cbr\u003e • Publisher: Springer\u003cbr\u003e • Publisher Imprint: Springer\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eBeing the fourth in the series on Stakeholder Management books, the current volume looks back at the beginnings of Stakeholder Management and how it has since developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from several thousand case studies for comparing businesses. What's more, international case studies look at the application of Stakeholder Management in a wide array of industries such as the automotive, public and hospitality sector as well as the consumer market. The reader benefits from a well-rounded account of articles that explain the entire process from data collection to implementation of actions derived from result analysis.\u003c\/p\u003e","brand":"Springer","offers":[{"title":"Paperback","offer_id":45281254768791,"sku":"9783642096068","price":3672.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9783642096068.webp?v=1769298696","url":"https:\/\/atlanticbooks.com\/products\/from-customer-retention-to-a-holistic-stakeholder-management-system-living-a-vision-9783642096068","provider":"Atlantic Books","version":"1.0","type":"link"}