{"product_id":"getting-started-with-evaluation-9780838911952","title":"Getting Started with Evaluation","description":"\u003cp\u003e • Author(s): Peter Hernon | Robert E. Dugan | Joseph R. Matthews\u003cbr\u003e • Publisher: ALA Editions\u003cbr\u003e • Publisher Imprint: ALA Editions\u003cbr\u003e • BISAC: Library \u0026amp; Information Science - General\u003c\/p\u003e\u003cp\u003eEveryone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience\u003c\/p\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46502644121751,"sku":"9780838911952","price":7466.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780838911952.webp?v=1769198820","url":"https:\/\/atlanticbooks.com\/products\/getting-started-with-evaluation-9780838911952","provider":"Atlantic Books","version":"1.0","type":"link"}