{"product_id":"homo-sapiens-300-000-years-of-customer-experience-the-benefits-that-behavioural-sciences-can-bring-to-business-9798505726716","title":"Homo-Sapiens, 300,000 years of customer experience: The benefits that behavioural sciences can bring to business.","description":"\u003cp\u003e • Author(s): Marc Van Rymenant\u003cbr\u003e • Publisher: Independently Published\u003cbr\u003e • Publisher Imprint: Independently Published\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe time has come to make a \u003cstrong\u003eradical change in the way we approach customer and employee experience\u003c\/strong\u003e. And it's going to be quite a change ! For all the insights we have today have been gathered and validated by \u003cstrong\u003edecades of scientific discoveries about brain grammar\u003c\/strong\u003e, backed up by mountains of data unearthed by \u003cstrong\u003ebehavioural (neuro)sciences\u003c\/strong\u003e.\u003c\/p\u003e\u003cp\u003eThis book is part survey, part journey, part magic bullet, and will propel you into a new, inspiring, and exciting universe, one that is interconnected with a more human, innovative, and agile future ... To be part of it, \u003cstrong\u003eeach company will have to transform, with the help of my 9 reflexes, their concept of experience into one that is resolutely modern and positive, totally (re)connected to Homo-Sapiens and their cerebral grammar which has been in use for 300,000 years. \u003cstrong\u003eFrom caves to companies\u003c\/strong\u003e.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Independently Published","offers":[{"title":"Paperback","offer_id":45559429496983,"sku":"9798505726716","price":2572.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798505726716.webp?v=1767921714","url":"https:\/\/atlanticbooks.com\/products\/homo-sapiens-300-000-years-of-customer-experience-the-benefits-that-behavioural-sciences-can-bring-to-business-9798505726716","provider":"Atlantic Books","version":"1.0","type":"link"}