{"product_id":"information-technology-project-management-a-concise-study-9788120342736","title":"Information Technology Project Management: A Concise Study","description":"\u003cp\u003e • Author(s): Kelkar S. A.\u003cbr\u003e • Publisher: PHI Learning Pvt Ltd\u003cbr\u003e • Publisher Imprint: PHI Learning Pvt Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThis book, in its second edition, presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and techniques for  practical   implementation.\n\u003c\/p\u003e\u003cp\u003eIt is well known that 'Total Organization Involvement' in understanding and implementing TQM, along with the integrated business strategy, provided Japanese organizations with a strong platform for a meteoric rise to world-class performance and global leadership in every sphere of their operation. The success of TQM, therefore, depends a lot on the strong foundation and infrastructure of an organization. This is the crux of the author's theory of 'Holistic Management System for World-class Performance and Leadership' expounded in this book. It is a TQM-based model that helps create a world-class management system for performance excellence and  global  leadership.\u003c\/p\u003e\n\u003cp\u003eThe second edition of the book introduces three new chapters on 'Quality 4.0', 'Service Quality' and 'Contemporary and Emerging Concepts of TQM' to keep the readers abreast of the latest advancements in the field. The last chapter covers Quality 5.0, Society 5.0, AI \u0026amp; ML, Deep Learning, Robotics, Cobots and Chatbots. These technologies are integrated to synchronize TQM with latest trends in industry and society to give hands-on experience to the students and professionals. Besides, the chapter on 'Six Sigma' has  been  revised  and  updated.\u003c\/p\u003e\n\u003cp\u003eThe concluding part of the book cites several examples of practical implementation of TQM principles and practices in various manufacturing and service sectors of the Indian industry,  providing  elaboration  and  analysis  of  each  case  study.\u003c\/p\u003e\n\u003cp\u003eThe book is aimed at undergraduate and postgraduate students of management as well as students of most engineering disciplines. It can also be used by the industries as a valuable guide to continuous improvement and implementation of a world-class management  system  in  line  with  the  TQM  principles  and  practices.\u003c\/p\u003e\n\u003cp\u003eIn a nutshell, the book provides wide coverage of areas related to TQM and integrates all its processes, tools and techniques under one management system to help businesses grow and excel. This is indeed the unique feature of the book. The first edition of the book is already among the top 20 all-time best book on 'Total Quality  Management'  and  has  88  citations  globally.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eTARGET  AUDIENCE\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e• PGP. (Production \u0026amp; Operations Management)\u003c\/p\u003e\n\u003cp\u003e• MBA (Production \u0026amp; Operations Management)\u003c\/p\u003e\n\u003cp\u003e• PGDM (Operations Management)\u003c\/p\u003e","brand":"PHI Learning Pvt Ltd","offers":[{"title":"Paperback","offer_id":45313778745495,"sku":"9788120342736","price":394.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9788120342736.webp?v=1769288356","url":"https:\/\/atlanticbooks.com\/products\/information-technology-project-management-a-concise-study-9788120342736","provider":"Atlantic Books","version":"1.0","type":"link"}