{"product_id":"integrating-quality-and-risk-management-in-logistics-9781803565330","title":"Integrating Quality and Risk Management in Logistics","description":"\u003cp\u003e • Author(s): Marieta Stefanova\u003cbr\u003e • Publisher: Intechopen\u003cbr\u003e • Publisher Imprint: Intechopen\u003cbr\u003e • BISAC: Production \u0026amp; Operations Management\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.\u003c\/p\u003e","brand":"Intechopen","offers":[{"title":"Hardcover","offer_id":45542914359447,"sku":"9781803565330","price":13037.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781803565330.webp?v=1767906260","url":"https:\/\/atlanticbooks.com\/products\/integrating-quality-and-risk-management-in-logistics-9781803565330","provider":"Atlantic Books","version":"1.0","type":"link"}