{"product_id":"know-your-customer-new-approaches-to-understanding-customer-value-and-satisfaction-9781557865533","title":"Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction","description":"\u003cp\u003e • Author(s): Robert B. Woodruff\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIntended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Paperback","offer_id":45201324998807,"sku":"9781557865533","price":3156.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781557865533.webp?v=1767307264","url":"https:\/\/atlanticbooks.com\/products\/know-your-customer-new-approaches-to-understanding-customer-value-and-satisfaction-9781557865533","provider":"Atlantic Books","version":"1.0","type":"link"}