{"product_id":"leading-for-growth-how-umpqua-bank-got-cool-and-created-a-culture-of-greatness-9780787986070","title":"Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness","description":"\u003cp\u003e • Author(s): Raymond P. Davis\u003cbr\u003e • Publisher: Jossey-Bass\u003cbr\u003e • Publisher Imprint: Jossey-Bass\u003cbr\u003e • BISAC: Leadership\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFrom the Back Cover\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eWhen Ray Davis took over the regional South Umpqua Bank (and its five branches) in 1994, many poked fun at his insistence that employees answer the phone with a cheery \"World's Greatest Bank.\" Eleven years, $7 billion in assets, and more than 120 bank stores later, many now accept that statement without question. Other banks scoffed when Davis sent his tellers to the Ritz-Carlton to learn customer service. But with two top design awards, a name change, and a completely new definition of the banking business, Umpqua has become a growth powerhouse, increasing 30 times in size. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeading for Growth\u003c\/i\u003e tells how \u003ci\u003eany\u003c\/i\u003e business can use the same leadership discipline and creative thinking that made Umpqua Bank get bigger, better, more agile, and more customer focused, and turned it into a relentless competitor. This important book shows how to truly lead--as opposed to manage, plan, or strategize--through extreme growth. Ray Davis's insights will help you \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDiscover what business you are \u003ci\u003ereally\u003c\/i\u003e in and create your competitive advantage\u003c\/li\u003e \u003cli\u003eBuild an organization with committed employees\u003c\/li\u003e\n\u003cli\u003e Connect marketing strategy and execution on the ground\u003c\/li\u003e \u003cli\u003eCreate learning opportunities for all managers and staff\u003c\/li\u003e\n\u003cli\u003e Fight the syndrome that often pulls people back into old routines\u003c\/li\u003e \u003cli\u003eRise above the day-to-day conflicts to achieve a strategic perspective on your company and where it is going\u003c\/li\u003e \u003cli\u003eManage mergers and acquisitions in ways that support rather than dilute your culture\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003ci\u003eLeading for Growth\u003c\/i\u003e is written for any leader who wants to create a competitive atmosphere for exceptional growth.\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Hardcover","offer_id":45115277574295,"sku":"9780787986070","price":1712.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780787986070.webp?v=1769206330","url":"https:\/\/atlanticbooks.com\/products\/leading-for-growth-how-umpqua-bank-got-cool-and-created-a-culture-of-greatness-9780787986070","provider":"Atlantic Books","version":"1.0","type":"link"}