{"product_id":"leading-the-customer-led-revolution-a-simple-powerful-roadmap-to-success-9781922764898","title":"Leading the Customer-Led Revolution: A simple + powerful roadmap to success","description":"\u003cp\u003e • Author(s): Sueanne Carr\u003cbr\u003e • Publisher: Customer Frame\u003cbr\u003e • Publisher Imprint: Customer Frame\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWe've all encountered businesses that just seem to 'get it'. Beyond their product or service, they do everything right. They bring magic to your encounter. They take standard and make it special. They take nice and make it remarkable. \u003c\/p\u003e\u003cp\u003e\u003cem\u003eLeading the Customer-led Revolution\u003c\/em\u003e is for brave business leaders who are charged with driving customer-led change in their organisation. It offers a framework for thinking and a plan of action to help your business become a truly customer-led organisation. \u003c\/p\u003e\u003cp\u003eWherever you are on the journey, this book will provide you with the focus, priorities and tools to bring the magic to your customers, and take your senior leaders and wider team on the journey with you. \u003c\/p\u003e\u003cp\u003eIn this practical, comprehensive and entertaining book, you will learn: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ewhat's powering the customer-led revolution and why you need to act now \u003c\/li\u003e\n\u003cli\u003ehow to better understand customers to create true and lasting customer connection \u003c\/li\u003e\n\u003cli\u003ehow to close the gap between your strategy and your operations \u003c\/li\u003e\n\u003cli\u003ehow to avoid common pitfalls and get the edge in your industry \u003c\/li\u003e\n\u003cli\u003ehow to create customer experiences that stand out from the competition \u003c\/li\u003e\n\u003cli\u003ehow to unlock your customer data and use it to your advantage \u003c\/li\u003e\n\u003cli\u003ehow to throw out the old ways of doing business and start your own revolution. \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003eLeading the Customer-led Revolution \u003c\/em\u003etakes the confusion and angst out of becoming a customer-led organisation by providing a clear and actionable roadmap for success. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Customer Frame","offers":[{"title":"Paperback","offer_id":45130194223255,"sku":"9781922764898","price":1669.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781922764898.webp?v=1768555257","url":"https:\/\/atlanticbooks.com\/products\/leading-the-customer-led-revolution-a-simple-powerful-roadmap-to-success-9781922764898","provider":"Atlantic Books","version":"1.0","type":"link"}