{"product_id":"managing-assertively-how-to-improve-your-people-skills-a-self-teaching-guide-9780471039716","title":"Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide","description":"\u003cp\u003e • Author(s): Madelyn Burley-Allen\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Training\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFrom the Back Cover\u003c\/b\u003e\u003cbr\u003eA proven program for increasing your management skills \u003c\/p\u003e\u003cp\u003eManaging Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eUse eight building blocks to become a more effective manager\u003c\/li\u003e \u003cli\u003eOvercome self-defeating behavior\u003c\/li\u003e \u003cli\u003eHandle criticism to maintain and enhance self-esteem\u003c\/li\u003e \u003cli\u003eState limits and expectations to clarify assignments\u003c\/li\u003e \u003cli\u003eBecome a more effective listener\u003c\/li\u003e \u003cli\u003eReceive and give positive feedback to enhance team building\u003c\/li\u003e \u003cli\u003eHandle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations\u003c\/li\u003e \u003cli\u003eBy following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.\u003c\/li\u003e \u003c\/ul\u003e","brand":"Wiley","offers":[{"title":"Paperback","offer_id":45115538768023,"sku":"9780471039716","price":1596.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780471039716.webp?v=1767270789","url":"https:\/\/atlanticbooks.com\/products\/managing-assertively-how-to-improve-your-people-skills-a-self-teaching-guide-9780471039716","provider":"Atlantic Books","version":"1.0","type":"link"}