{"product_id":"measure-what-matters-to-customers-using-key-predictive-indicators-9780471752943","title":"Measure What Matters to Customers: Using Key Predictive Indicators","description":"\u003cp\u003e • Author(s): Ronald J. Baker\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003ci\u003eMeasure What Matters to Customers\u003c\/i\u003e reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Hardcover","offer_id":45201325359255,"sku":"9780471752943","price":7253.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780471752943.webp?v=1767307265","url":"https:\/\/atlanticbooks.com\/products\/measure-what-matters-to-customers-using-key-predictive-indicators-9780471752943","provider":"Atlantic Books","version":"1.0","type":"link"}