{"product_id":"microsoft-dynamics-crm-2016-customization-second-edition-use-a-no-code-approach-to-create-powerful-business-solutions-using-dynamics-crm-2016-9781785881510","title":"Microsoft Dynamics CRM 2016 Customization - Second Edition: Use a no-code approach to create powerful business solutions using Dynamics CRM 2016","description":"\u003cp\u003e • Author(s): Nicolae Tarla\u003cbr\u003e • Publisher: Packt Publishing\u003cbr\u003e • Publisher Imprint: Packt Publishing\u003cbr\u003e • BISAC: Enterprise Applications - Business Intelligence Tools\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eUse a no-code approach to create powerful business solutions using Dynamics CRM 2016\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eKey Features\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eLatest guide on customizing your system using various features in Dynamics CRM 2016;\u003c\/li\u003e \u003cli\u003eHighly practical, example-rich guide that gives you power to bend Dynamics CRM to maximize profits in your organization;\u003c\/li\u003e \u003cli\u003eA no-code guide that is easy to follow for even non-programmers\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eBook Description\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eMicrosoft Dynamics CRM is a Microsoft solution to satisfy the various needs of customer relationship management and is already equipped to be flexible to meet the needs of businesses. With Microsoft Dynamics CRM 2016, many new features were added for social, marketing, sales, and integration with other tools. These features add many dimensions to customization.\u003c\/p\u003e \u003cp\u003eThis book will not only showcase how CRM can be customized, but will also be your guide on how the latest advancements in Dynamics CRM 2016 can be used to benefit your business.\u003c\/p\u003e \u003cp\u003eYou will learn how to enhance the functionality of Microsoft Dynamics CRM 2016 and use it to serve different businesses of various scales. You will see how to get ready to customize CRM and then quickly move on to grasp the CRM app structure, which will help you customize Dynamics CRM better. You will find out how to customize CRM for sales, service, marketing, and social. We'll also show you how CRM 2016 can be seamlessly embedded into various productivity tools, and how to customize CRM for machine learning and contextual guidance. Finally, we'll also cover the latest advancements in CRM's mobile capabilities and its complete offline support so you can better customize it.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat you will learn\u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e \u003cli\u003eConfigure Outlook to integrate with your Dynamics CRM online instance\u003c\/li\u003e \u003cli\u003eManage the existing application structure by understanding how to extend and\/or modify the modules and update the navigation\u003c\/li\u003e \u003cli\u003eFind out how to use different entity views in order to get a 360-degree view of customer data\u003c\/li\u003e \u003cli\u003eMap modern business processes to the platform to enhance the user experience\u003c\/li\u003e \u003cli\u003eUse different Dynamics CRM processes such as dialogs, workflows, actions, and business process workflows\u003c\/li\u003e \u003cli\u003eUse internal and external social data to enhance the user's ability to make the right decisions\u003c\/li\u003e \u003cli\u003eDive into generic administration options such as managing configuration and customization to become a power user\u003c\/li\u003e \u003c\/ul\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46497707196567,"sku":"9781785881510","price":4764.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781785881510.webp?v=1769180373","url":"https:\/\/atlanticbooks.com\/products\/microsoft-dynamics-crm-2016-customization-second-edition-use-a-no-code-approach-to-create-powerful-business-solutions-using-dynamics-crm-2016-9781785881510","provider":"Atlantic Books","version":"1.0","type":"link"}