{"product_id":"outsourcing-india-from-back-office-to-boardroom-9798278980988","title":"Outsourcing India: From Back Office to Boardroom","description":"\u003cp\u003e • Author(s): Debadutta Rath\u003cbr\u003e • Publisher: Independently Published\u003cbr\u003e • Publisher Imprint: Independently Published\u003cbr\u003e • BISAC: Globalization\u003c\/p\u003e\u003cp\u003eHow did India become the world's outsourcing powerhouse-and what did it truly take to build it? \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eThis book is a personal, insider's account of the rise of \u003cb\u003eIndian outsourcing\u003c\/b\u003e, spanning the evolution of \u003cb\u003eBPO, IT services, managed services, digital transformation, automation, cloud, and Generative AI\u003c\/b\u003e. Beginning in the late 1990s and unfolding across two decades of global change, it captures how India moved from cost-efficient execution to becoming the operational backbone of global enterprises.\u003cbr\u003eWritten from the perspective of a leader who lived through every phase-from Y2K and call centers to the 2008 financial crisis, the automation wave, COVID-era work-from-home, and today's AI-driven disruption-this book blends industry research with lived experience. It reveals the real pressures behind outsourcing success: scaling talent at speed, navigating skill shortages, leading massive teams through uncertainty, responding to consulting-led disruption, and constantly relearning to stay relevant.\u003cbr\u003eBeyond technology and economics, this is a human story. It explores ambition, fear, resilience, and reinvention-what it felt like to build careers overnight, manage global expectations, and adapt as technology repeatedly rewrote the rules of work. With a forward-looking lens on \u003cb\u003eAI-first delivery models, autonomous operations, and the future of outsourcing through 2035\u003c\/b\u003e, the book offers both reflection and foresight.\u003cbr\u003eFor business leaders, policymakers, professionals, and anyone seeking to understand \u003cb\u003ehow outsourcing shaped modern India-and where it goes next-this book provides clarity, context, and a rare insider perspective on one of the most influential economic transformations of our time.\u003c\/b\u003e","brand":"Independently Published","offers":[{"title":"Paperback","offer_id":47574112469143,"sku":"9798278980988","price":2264.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798278980988.webp?v=1774894655","url":"https:\/\/atlanticbooks.com\/products\/outsourcing-india-from-back-office-to-boardroom-9798278980988","provider":"Atlantic Books","version":"1.0","type":"link"}