{"product_id":"predictive-dialing-fundamentals-an-overview-of-predictive-dialing-technologies-their-applications-and-usage-today-9781138412552","title":"Predictive Dialing Fundamentals: An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today","description":"\u003cp\u003e • Author(s): Aleksander Szlam\u003cbr\u003e • Publisher: Taylor \u0026amp; Francis\u003cbr\u003e • Publisher Imprint: CRC Press\u003cbr\u003e • BISAC: Telecommunications\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWho should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer, or even if your familiar with current technologies, bur want to know more about how leading edge technologies play a role in the productivity of the call center. Did you know chat predictive dialers help companies to: - Increase agent productivity by 150% to 400%. - Experience a ROI within 6 to 12 months. - Talk to at least two people in the same time it takes to manually dial and reach one person.- Boost agent morale by removing the reme- dial tasks of manual dialing. Learn fundamental information about predictive dialers: what they are, how they work, how they benefit businesses chat are conducting telemarketing, customer service and collection calls, as well as what the future holds for call centers.\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Hardcover","offer_id":45238371188887,"sku":"9781138412552","price":15357.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781138412552.webp?v=1769219528","url":"https:\/\/atlanticbooks.com\/products\/predictive-dialing-fundamentals-an-overview-of-predictive-dialing-technologies-their-applications-and-usage-today-9781138412552","provider":"Atlantic Books","version":"1.0","type":"link"}