{"product_id":"process-mapping-process-improvement-and-process-management-a-practical-guide-to-enhancing-work-flow-and-information-flow-9781932828047","title":"Process Mapping, Process Improvement and Process Management: A Practical Guide to Enhancing Work Flow and Information Flow","description":"\u003cp\u003e • Author(s): Dan Madison\u003cbr\u003e • Publisher: Paton Professional\u003cbr\u003e • Publisher Imprint: Paton Professional\u003cbr\u003e • BISAC: Quality Control\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003et last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. Inside you'll find detailed, illustrated discussions about: * The importance of process* Process mapping* Key stakeholders' roles and responsibilities* The ten-step process redesign methodology* Process improvement and creating the process team* The four lenses of analysis* Customer report cards, benchmarking, and best practices* Process redesign case studies* Design principles for process redesign* Barriers to process redesign* Becoming a process-focused organization* Building cross-department process management* Using information technology in process managemen\u003c\/p\u003e","brand":"Paton Professional","offers":[{"title":"Paperback","offer_id":45536621887639,"sku":"9781932828047","price":3892.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781932828047.webp?v=1767463814","url":"https:\/\/atlanticbooks.com\/products\/process-mapping-process-improvement-and-process-management-a-practical-guide-to-enhancing-work-flow-and-information-flow-9781932828047","provider":"Atlantic Books","version":"1.0","type":"link"}