{"product_id":"quality-behavior-and-the-bottom-line-the-human-side-of-quality-improvement-9781508567431","title":"Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement","description":"\u003cp\u003e • Author(s): Tom Werner\u003cbr\u003e • Publisher: Createspace Independent Publishing Platform\u003cbr\u003e • Publisher Imprint: Createspace Independent Publishing Platform\u003cbr\u003e • BISAC: Total Quality Management\u003c\/p\u003e\u003cp\u003eThis book is a must-read for anyone who has implemented a quality improvement initiative but has not achieved or sustained the desired results. It describes the element that is commonly overlooked by many quality processes; the failure to specifically identify the critical behaviors needed to improve quality and to sustain the quality improvement initiative.\u003cbr\u003eThe authors provide a detailed understanding of where quality processes typically break down and how they work better with a focus on the right behaviors. The book provides a blueprint for engaging employees in a behavior-based quality system that can achieve significant quality improvement for any organization.\u003c\/p\u003e","brand":"Createspace Independent Publishing Platform","offers":[{"title":"Paperback","offer_id":45499633500311,"sku":"9781508567431","price":1141.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781508567431.webp?v=1767156894","url":"https:\/\/atlanticbooks.com\/products\/quality-behavior-and-the-bottom-line-the-human-side-of-quality-improvement-9781508567431","provider":"Atlantic Books","version":"1.0","type":"link"}