{"product_id":"retail-and-digital-banking-principles-and-practice-9780749482718","title":"Retail and Digital Banking: Principles and Practice","description":"\u003cp\u003e • Author(s): John Henderson\u003cbr\u003e • Publisher: Kogan Page\u003cbr\u003e • Publisher Imprint: Kogan Page\u003cbr\u003e • BISAC: Banks \u0026amp; Banking\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eEndorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, \u003cb\u003e\u003ci\u003eRetail and Digital Banking\u003c\/i\u003e\u003c\/b\u003e looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eRetail and Digital Banking\u003c\/i\u003e\u003c\/b\u003e offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. \u003cb\u003e\u003ci\u003eRetail and Digital Banking \u003c\/i\u003e\u003c\/b\u003eprovides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.","brand":"Kogan Page","offers":[{"title":"Paperback","offer_id":46289878679703,"sku":"9780749482718","price":5992.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780749482718.webp?v=1768664796","url":"https:\/\/atlanticbooks.com\/products\/retail-and-digital-banking-principles-and-practice-9780749482718","provider":"Atlantic Books","version":"1.0","type":"link"}