{"product_id":"scammed-how-to-save-your-money-and-find-better-service-in-a-world-of-schemes-swindles-and-shady-deals-9781118108000","title":"Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals","description":"\u003cp\u003e • Author(s): Christopher Elliott\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Consumer Behavior - General\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFrom the Back Cover\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSCAMMED\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eMost of us wouldn't buy that bridge in Brooklyn that some guy wants to sell us. We wouldn't wire money to people who send us an e-mail that promises to shower us with millions once they save a Nigerian diplomat. Used car salespersons? Not our friends. We're savvy customers who can spot a fast one, right? \u003c\/p\u003e\u003cp\u003eMaybe not. As longtime journalist and customer advocate Christopher Elliott reveals in \u003ci\u003eScammed\u003c\/i\u003e, sometimes today's con-jobs arrive via poorly spelled spam or fast-talking hustlers, and sometimes they come from well-dressed MBAs, intricate legal contracts, or management-approved corporate policies. \u003ci\u003eScammed\u003c\/i\u003e shows how many businesses manipulate and mislead in order to not give you what you paid them for. You'll discover how you can protect yourself from this unfair behavior. If you feel doomed to suffer hidden fees, escape clauses, and shoddy products, \u003ci\u003eScammed\u003c\/i\u003e gives you the tools to fight back, make yourself heard, and have your complaints resolved on the double. \u003c\/p\u003e\u003cp\u003eLearn the latest techniques businesses use to give you a bad deal, as well as their most effective countermeasures. \u003ci\u003eScammed\u003c\/i\u003e pulls back the curtain on: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow companies shape online perception, including \"reputation management,\" \"sock puppet\" reviews, content mills, and \"black-hat\" search engine techniques\u003c\/li\u003e \u003cli\u003e Typical hidden clauses in end-user software licenses, credit card contracts, and other customer agreements\u003c\/li\u003e \u003cli\u003e The behavioral science behind sophisticated customer manipulation, and how to recognize and correct for it\u003c\/li\u003e \u003cli\u003e How to find good, fair-dealing companies and guard against bad ones\u003c\/li\u003e \u003cli\u003e Real-life stories of customers successfully fighting bad deals, and how they did it\u003c\/li\u003e \u003cli\u003e Effective techniques for communicating with companies and accelerating their response to your problem\u003c\/li\u003e \u003cli\u003e And more\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eShady dealers expect you to resign yourself to getting burned. Restore your power as a customer, make better choices, demand what you pay for, and hold onto your money with Christopher Elliott's winning advice. Don't get scammed; get \u003ci\u003eScammed\u003c\/i\u003e, and get wise!\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Hardcover","offer_id":45152309018775,"sku":"9781118108000","price":1802.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781118108000.webp?v=1767297287","url":"https:\/\/atlanticbooks.com\/products\/scammed-how-to-save-your-money-and-find-better-service-in-a-world-of-schemes-swindles-and-shady-deals-9781118108000","provider":"Atlantic Books","version":"1.0","type":"link"}