{"product_id":"service-design-from-insight-to-implementation-9781959029335","title":"Service Design: From Insight to Implementation","description":"\u003cp\u003e • Author(s): Lavrans Løvlie | Andy Polaine | Ben Reason\u003cbr\u003e • Publisher: Rosenfeld Media\u003cbr\u003e • Publisher Imprint: Rosenfeld Media\u003cbr\u003e • BISAC: Product\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eOver the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice's evolution and broadened impact in the business world. You'll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of service design across service ecosystems.\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003eWho Should Read This Book\u003cbr\u003e\u003cp\u003eThis book is a practical and theoretical guide to service design for professionals across disciplines-including interaction, user experience, product, circular, systems, and human-centered design, as well as business strategists, managers, and change agents. It's particularly useful for designers, strategists, managers, and educators.\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003eTakeaways \u003cp\u003e\u003c\/p\u003e\u003cp\u003eIf you're new to service design, this book will help you: \u003c\/p\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eUncover the true meaning of service design.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003eLearn how services differ from products.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003ePrototype and measure services and journeys.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003eMake the case for return on investment to an organization with service design and deploy it in a business setting.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003eShow how to design with people, not for them.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003eUnderstand how to work across time and multiple touchpoints.\u003c\/li\u003e\n\u003cbr\u003e\u003cli\u003eUnderstand the upcoming challenges facing service design.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46437574901911,"sku":"9781959029335","price":5762.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781959029335.webp?v=1769135501","url":"https:\/\/atlanticbooks.com\/products\/service-design-from-insight-to-implementation-9781959029335","provider":"Atlantic Books","version":"1.0","type":"link"}