{"product_id":"service-level-agreements-with-penalty-clause-9781249215417","title":"Service Level Agreements with Penalty Clause","description":"\u003cp\u003e • Author(s): Nathan Hogue\u003cbr\u003e • Publisher: Bibliogov\u003cbr\u003e • Publisher Imprint: Bibliogov\u003cbr\u003e • BISAC: General\u003c\/p\u003e\u003cp\u003eWith support from the Division of State Information Technology's leadership and a reasonable level of consensus from the DSIT service delivery teams, it was evident that a process for collecting and reporting Service Level Agreement penalty information was needed. This paper discusses this concept.\u003c\/p\u003e","brand":"Bibliogov","offers":[{"title":"Paperback","offer_id":47596713050263,"sku":"9781249215417","price":1429.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781249215417.webp?v=1774994840","url":"https:\/\/atlanticbooks.com\/products\/service-level-agreements-with-penalty-clause-9781249215417","provider":"Atlantic Books","version":"1.0","type":"link"}