{"product_id":"service-modelling-principles-and-applications-9780470018071","title":"Service Modelling: Principles and Applications","description":"\u003cp\u003e • Author(s): Vilho Raisanen\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Telecommunications\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLearn how to use service modelling to streamline and optimize processes!\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eInformation about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a structured approach to utilizing this information to improve the way services are delivered. Consistent application of service modelling provides the automation of processes and timely access to information.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eService Modelling\u003c\/i\u003e presents a comprehensive, up-to-date overview of the topic, presented in the context both of business processes, and of requirements stemming from the need to manage network resources. Vilho Raisanen delivers a justification for service modelling, and explains state-of-the-art concepts, frameworks and standards in detail.\u003c\/p\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003eService Modelling:\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e  *Provides a complete and illustrated overview of state-of-the-art concepts for service modelling, covering requirements and frameworks. *Includes industry initiatives, conceptual frameworks, and the work of standardisation bodies. *Discusses different modelling approaches, and the positioning of modelling of services in service management and in the wider operational context. *Sets the modelling framework in the context of business drivers and modelling paradigms. *Illustrates principles with real-world use cases, providing both fixed Internet and mobile network examples. *Relates concepts to the work of TeleManagement Forum, giving practical examples throughout.  \u003cp\u003e\u003ci\u003eService Modelling: Principles and Applications\u003c\/i\u003e is an invaluable guide to service modelling for telecommunications and data communications professionals, including vendors, operators, consultants, training organizations, service and content providers, system architects and engineers for IP-based services. Educational organizations, advanced undergraduate and graduate students on telecommunications and networking courses will also find this text invaluable.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Hardcover","offer_id":45204031307927,"sku":"9780470018071","price":8963.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780470018071.webp?v=1767668536","url":"https:\/\/atlanticbooks.com\/products\/service-modelling-principles-and-applications-9780470018071","provider":"Atlantic Books","version":"1.0","type":"link"}