{"product_id":"servicenows-intelligent-it-service-management-a-comprehensive-guide-to-implementing-the-platforms-ai-capabilities-for-it-managers-9798868817052","title":"Servicenow's Intelligent It Service Management: A Comprehensive Guide to Implementing the Platform's AI Capabilities for It Managers","description":"\u003cp\u003e • Author(s): Saaniya Chugh\u003cbr\u003e • Publisher: Apress\u003cbr\u003e • Publisher Imprint: Apress\u003cbr\u003e • BISAC: Business \u0026amp; Productivity Software - General\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Cambria',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-IN; mso-bidi-language: HI;\"\u003ePart 1- \u003cstrong\u003eUnderstanding ServiceNow\u003c\/strong\u003e Chapter 1: From Manual Frameworks to Automated Workflows.- Chapter 2: Overview of ServiceNow’s AI Capabilities.- Chapter 3: Building Intelligent ITSM with AI Solutions.- Chapter 4: Road to Transformational Service Experiences.-\u003c\/span\u003e\u003cspan style=\"font-size: 9.0pt; line-height: 115%; font-family: 'Segoe UI',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-font-kerning: 0pt; mso-ansi-language: EN-IN; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\"\u003e \u003c\/span\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Cambria',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-IN; mso-fareast-language: EN-IN; mso-bidi-language: HI;\"\u003ePart 2 -\u003cstrong\u003eBuilding Your Journey\u003c\/strong\u003e\u003c\/span\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Cambria',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-IN; mso-bidi-language: HI;\"\u003e Chapter 5: Leading your ServiceNow AI Journey for IT Service Management.- Chapter 6: \u003c\/span\u003e\u003cspan lang=\"EN-IN\" style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Cambria',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-IN; mso-fareast-language: EN-IN; mso-bidi-language: HI;\"\u003eMaximizing ROI with ServiceNow’s AI Capabilities and Avoiding Value Traps\u003c\/span\u003e\u003cspan style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Cambria',serif; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-IN; mso-bidi-language: HI;\"\u003e.- Chapter 7: Future Trends in AI and ITSM: Preparing for Tomorrow's Advancements.- Chapter 8: Governance and Management of AI in ServiceNow.- Chapter 9: Use Cases and Exceptional Experiences in ITSM.- Chapter 10: AI Strategic Readiness Workshop.\u003c\/span\u003e\u003c\/p\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46333523525783,"sku":"9798868817052","price":4003.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798868817052.webp?v=1768669781","url":"https:\/\/atlanticbooks.com\/products\/servicenows-intelligent-it-service-management-a-comprehensive-guide-to-implementing-the-platforms-ai-capabilities-for-it-managers-9798868817052","provider":"Atlantic Books","version":"1.0","type":"link"}