{"product_id":"speaking-frankly-about-customer-relationship-management-why-customer-relationship-management-is-still-alive-and-vital-to-your-companys-customer-stra-9780988914513","title":"Speaking Frankly about Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Stra","description":"\u003cp\u003e • Author(s): Jc Quintana\u003cbr\u003e • Publisher: Crg Press\u003cbr\u003e • Publisher Imprint: Crg Press\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eForeward by Dr. Dan Dana (Conflict Resolution)\u003c\/p\u003e\u003cp\u003e\u0026amp; John Marchica (The Accountable Organization)\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eSpeaking Frankly About Customer Relationship Management is a comprehensive guide to the strategic and technological elements of building and maintaining solid customer relationships. Author JC Quintana provides practical advice and real-world examples to help readers develop effective strategies for managing customer relationships. Through clear and concise explanations of customer-focused strategy and technology enablement, readers will learn how to create a culture of customer-company equity that fosters value co-creation and drives business success.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eJC addresses the challenges of managing customer relationships in the digital age, offering insights into the use of technology to enhance customer experiences. Whether you're a business owner, manager, customer service representative, or seller, Speaking Frankly About Customer Relationship Management is essential for anyone looking to improve their customer relationship management skills.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Crg Press","offers":[{"title":"Paperback","offer_id":45123080028311,"sku":"9780988914513","price":1571.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780988914513.webp?v=1767144274","url":"https:\/\/atlanticbooks.com\/products\/speaking-frankly-about-customer-relationship-management-why-customer-relationship-management-is-still-alive-and-vital-to-your-companys-customer-stra-9780988914513","provider":"Atlantic Books","version":"1.0","type":"link"}