{"product_id":"start-with-the-customer-how-to-deliver-world-class-customer-service-9781292471457","title":"Start with the Customer: How to deliver world-class customer service","description":"\u003cp\u003e • Author(s): Peter Cross\u003cbr\u003e • Publisher: Pearson Education Limited\u003cbr\u003e • Publisher Imprint: Pearson Education Limited\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003eStart with the Customer will reframe your understanding of the modern customer, guide you through the forces shaping their behaviour, reveal the golden rules and cardinal sins of service and help you build a world class service culture, fit for whatever y\u003c\/p\u003e","brand":"Atlantic Books","offers":[{"title":"Paperback","offer_id":46357705261207,"sku":"9781292471457","price":1291.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781292471457.webp?v=1769305901","url":"https:\/\/atlanticbooks.com\/products\/start-with-the-customer-how-to-deliver-world-class-customer-service-9781292471457","provider":"Atlantic Books","version":"1.0","type":"link"}