{"product_id":"textbook-of-social-administration-the-consumer-centered-approach-9780789031785","title":"Textbook of Social Administration: The Consumer-Centered Approach","description":"\u003cp\u003e • Author(s): John Poertner | Charles A. Rapp\u003cbr\u003e • Publisher: Routledge\u003cbr\u003e • Publisher Imprint: Routledge\u003cbr\u003e • BISAC: Social Work\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eTextbook of Social Administration\u003c\/em\u003e equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers\/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction between social workers and their clients. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eHow does a social administrator structure an organization so that consumers achieve desired benefits and the work still gets done in an efficient manner? This hands-on, practical guide shows how, demonstrating both the basic principles of consumer\/client-centered management through a micro-skills approach and effective personnel management that produces satisfied workers--and consumers. Textbook of Social Administration demystifies human services management with a simple but powerful approach that is both passionate and informed. \u003cp\u003e\u003c\/p\u003e\u003cem\u003eTextbook of Social Administration\u003c\/em\u003e includes: \u003cul\u003e \u003cli\u003eframeworks for organizing social administration skills \u003c\/li\u003e \u003cli\u003estrategies for initiating change through persuasion \u003c\/li\u003e \u003cli\u003eprinciples of consumer-centered management \u003c\/li\u003e \u003cli\u003ethe elements of the social program analytic framework \u003c\/li\u003e \u003cli\u003eframework requirements for goals, objectives, and expectations \u003c\/li\u003e \u003cli\u003ehelping behaviors \u003c\/li\u003e \u003cli\u003eexamples of program elements that enhance consumer benefits \u003c\/li\u003e \u003cli\u003eapplying the wrap-around approach to school-based mental health services \u003c\/li\u003e \u003cli\u003emanaging information \u003c\/li\u003e \u003cli\u003eselecting and measuring performance indicators \u003c\/li\u003e \u003cli\u003epersonnel management \u003c\/li\u003e \u003cli\u003efiscal management \u003c\/li\u003e \u003cli\u003ethe inverted hierarchy \u003c\/li\u003e \u003cli\u003eand much more \u003cp\u003e\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003e\u003cem\u003eTextbook of Social Administration\u003c\/em\u003e is essential as a classroom resource for social work students interested in administration and as a professional resource for administrators in social service agencies.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Paperback","offer_id":46930484494487,"sku":"9780789031785","price":5262.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780789031785.webp?v=1771607221","url":"https:\/\/atlanticbooks.com\/products\/textbook-of-social-administration-the-consumer-centered-approach-9780789031785","provider":"Atlantic Books","version":"1.0","type":"link"}