{"product_id":"the-call-center-handbook-the-complete-guide-to-starting-running-and-improving-your-call-center-9781578203055","title":"The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center","description":"\u003cp\u003e • Author(s): Keith Dawson\u003cbr\u003e • Publisher: CRC Press\u003cbr\u003e • Publisher Imprint: CRC Press\u003cbr\u003e • BISAC: Social Aspects - Human-Computer Interaction\u003c\/p\u003e\u003cp\u003eA guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Paperback","offer_id":46896926589079,"sku":"9781578203055","price":6611.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781578203055.webp?v=1770360432","url":"https:\/\/atlanticbooks.com\/products\/the-call-center-handbook-the-complete-guide-to-starting-running-and-improving-your-call-center-9781578203055","provider":"Atlantic Books","version":"1.0","type":"link"}