{"product_id":"the-frontline-enablement-playbook-equip-your-deskless-workforce-to-power-organizational-performance-9781562869861","title":"The Frontline Enablement Playbook: Equip Your Deskless Workforce to Power Organizational Performance","description":"\u003cp\u003e • Author(s): Jd Dillon\u003cbr\u003e • Publisher: ASTD\u003cbr\u003e • Publisher Imprint: ASTD\u003cbr\u003e • BISAC: Training\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eEvery Shift Counts\u003c\/strong\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eFrontline employees turn strategy into action. From grocery clerks and delivery drivers to construction workers and restaurant servers, the frontline makes up 80 percent of the global workforce. But when they are overlooked and under-supported, execution suffers, turnover rises, and business performance declines.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eThe Frontline Enablement Playbook\u003c\/em\u003e is a comprehensive guide for L\u0026amp;D, HR, and operations teams focused on improving performance across the deskless workforce. Drawing on 25 years of hands-on experience and insights from more than 50 global contributors-including Matthew Daniel, Chad Udell, and Gina Jeneroux--JD Dillon outlines practical ways to improve onboarding, training, communication, compliance, recognition, career development, and everyday readiness.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eInside, you'll dive deep into six parts that redefine frontline support: \u003c\/p\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eUnderstanding who frontline workers really are--and what they need\u003c\/li\u003e\n\u003cli\u003eArchitecting a modern enablement ecosystem\u003c\/li\u003e\n\u003cli\u003eEmpowering frontline managers to empower their employees\u003c\/li\u003e\n\u003cli\u003eHelping frontline workers do a great job today\u003c\/li\u003e\n\u003cli\u003eFostering future opportunities for development\u003c\/li\u003e\n\u003cli\u003eEvolving your entire strategy to get that all-important buy-in\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cp\u003eAre you struggling to improve day-to-day execution across frontline teams? Are location managers burning out under constant pressure? Are you trying to figure out how AI can help frontline teams hit daily targets?\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eThe Frontline Enablement Playbook\u003c\/em\u003e will give you the tools to unlock employee potential by ensuring every team member has the capability, confidence, and support to do their best every shift.\u003c\/p\u003e","brand":"ASTD","offers":[{"title":"Paperback","offer_id":47773230104727,"sku":"9781562869861","price":5250.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9781562869861.webp?v=1777978317","url":"https:\/\/atlanticbooks.com\/products\/the-frontline-enablement-playbook-equip-your-deskless-workforce-to-power-organizational-performance-9781562869861","provider":"Atlantic Books","version":"1.0","type":"link"}