{"product_id":"the-levels-of-customer-experience-a-guide-to-set-companywide-customer-targets-customer-experience-9798471319172","title":"The Levels Of Customer Experience: A Guide To Set Companywide Customer Targets: Customer Experience","description":"\u003cp\u003e • Author(s): Norene Telgen\u003cbr\u003e • Publisher: Independently Published\u003cbr\u003e • Publisher Imprint: Independently Published\u003cbr\u003e • BISAC: Customer Relations\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eCustomer experience is the interactions and experiences your customer has with your business throughout the entire customer journey of the first contact and becoming a happy and loyal customer. To get customer-centricity, you need to invest more in their experience. This book provides a balanced understanding of the most important aspects of customer experience management and a practical guide to set companywide customer targets as well as war stories from different industries on how the concepts are applied.\u003c\/p\u003e","brand":"Independently Published","offers":[{"title":"Paperback","offer_id":45558153019543,"sku":"9798471319172","price":1004.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798471319172.webp?v=1767920217","url":"https:\/\/atlanticbooks.com\/products\/the-levels-of-customer-experience-a-guide-to-set-companywide-customer-targets-customer-experience-9798471319172","provider":"Atlantic Books","version":"1.0","type":"link"}