{"product_id":"the-milkshake-moment-overcoming-stupid-systems-pointless-policies-and-muddled-management-to-realize-real-growth-9780470257463","title":"The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies, and Muddled Management to Realize Real Growth","description":"\u003cp\u003e • Author(s): Steven S. Little\u003cbr\u003e • Publisher: Wiley\u003cbr\u003e • Publisher Imprint: Wiley\u003cbr\u003e • BISAC: Development - Business Development\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFrom the Back Cover\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThe Milkshake Moment\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGrowth.\u003c\/b\u003e It's the central focus of every organization, the underlying goal of virtually every business project, product launch, non-profit initiative, or community campaign. To grow, an organization must encourage creativity, flexibility, and the overall capacity for individuals to recognize and respond to opportunity at every level. So why, then, do so many organizations, both big and small, continually find ways to shoot themselves in the foot? \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe Milkshake Moment\u003c\/i\u003e, growth guru Steven S. Little shows you how to identify and overcome the stifling behaviors built into your organization and lead the way toward substantive change and real growth. \u003c\/p\u003e\u003cp\u003eBuilding on the frustrating true story of his inability to order a simple milkshake, Little explains how well-intended systems meant to increase satisfaction can often produce the opposite effect for both customers and employees. The \"Milkshake Moment\" is that precise instant in which an organization's individuals realize that they are allowed to do the right thing--to serve the interests of others in order to grow the organization--instead of following arcane internal procedures that actually hinder growth. Little clearly demonstrates that only when we remove our own self-imposed barriers can we begin to seize growth opportunities in any organizational setting. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Milkshake Moment \u003c\/i\u003ehelps you develop both the actions and the attributes of a true growth leader as you learn how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eFoster \"grow\" versus the status quo\u003c\/li\u003e \u003cli\u003eUnderstand the difference between \"the managed\" and \"the led\"\u003c\/li\u003e \u003cli\u003eBreak the cycles of conformity\u003c\/li\u003e \u003cli\u003e\"Insource\" policies that promote growth\u003c\/li\u003e \u003cli\u003eHone your judgment \u003c\/li\u003e \u003cli\u003e Uncover the BIG secret to service \u003c\/li\u003e \u003cli\u003eResolve the \"people problem\" problem\u003c\/li\u003e \u003cli\u003eSee your future opportunities more clearly\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003ePacked with fascinating examples of behaviors that drive an organization's growth and those that throw it into reverse, \u003ci\u003eThe Milkshake Moment\u003c\/i\u003e mixes up a refreshing blend of engaging reading and actionable advice on how you can help your organization reach another level.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Hardcover","offer_id":45117592273047,"sku":"9780470257463","price":1441.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780470257463.webp?v=1767273299","url":"https:\/\/atlanticbooks.com\/products\/the-milkshake-moment-overcoming-stupid-systems-pointless-policies-and-muddled-management-to-realize-real-growth-9780470257463","provider":"Atlantic Books","version":"1.0","type":"link"}