{"product_id":"the-smart-managers-f-a-q-guide-a-survival-handbook-for-todays-workplace-9780787953447","title":"The Smart Manager's F.A.Q. Guide: A Survival Handbook for Today's Workplace","description":"\u003cp\u003e • Author(s): Rex P. Gatto\u003cbr\u003e • Publisher: Pfeiffer\u003cbr\u003e • Publisher Imprint: Pfeiffer\u003cbr\u003e • BISAC: Reference - General\u003c\/p\u003e\u003cp\u003eGet immediate answers to your toughest workplace questions!\u003cbr\u003e \u003cbr\u003e In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record.\u003cbr\u003e \u003cbr\u003e You'll get practical solutions to your toughest workplace questions such as:\u003cbr\u003e * How can I guarantee customer satisfaction?\u003cbr\u003e * What questions should I ask in an interview?\u003cbr\u003e * How do I deal with an angry employee?\u003cbr\u003e * What can I do to overcome resistance to change?\u003cbr\u003e * How can I get people to listen to me?\u003cbr\u003e * What are the best ways to praise or reprimand employees?\u003cbr\u003e * How can I produce an effective presentation?\u003cbr\u003e \u003cbr\u003e The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation.\u003cbr\u003e \u003cbr\u003e \"An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues.\"\u003cbr\u003e --Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms\u003c\/p\u003e","brand":"Pfeiffer","offers":[{"title":"Paperback","offer_id":45201428054167,"sku":"9780787953447","price":3502.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9780787953447.webp?v=1767307336","url":"https:\/\/atlanticbooks.com\/products\/the-smart-managers-f-a-q-guide-a-survival-handbook-for-todays-workplace-9780787953447","provider":"Atlantic Books","version":"1.0","type":"link"}