{"product_id":"thriving-in-high-pressure-environments-lessons-from-amazon-a-global-pandemic-and-other-crazy-times-9798718017663","title":"Thriving in High-Pressure Environments: Lessons from Amazon, a global pandemic, and other crazy times","description":"\u003cp\u003e • Author(s): Ulrike Staerk\u003cbr\u003e • Publisher: Independently Published\u003cbr\u003e • Publisher Imprint: Independently Published\u003cbr\u003e • BISAC: Leadership\u003c\/p\u003e\u003cp\u003eForged by fire\u003c\/p\u003e\u003cp\u003eIn April 2020, our family moved to Bozeman, MT, where I took on a new role as Managing Director Strategic IT at Montana State University. From my first day on the job, the outbreak of the global COVID-19 pandemic forced us to think on our toes, constantly change our strategies and tactics, and always be ready for surprises.\u003c\/p\u003e\u003cp\u003eApplying my learnings from high-stake, high-pressure roles in Amazon allowed me to help transform the organization and culture while rebuilding team morale and keeping motivation high. During the pandemic, my team delivered high-impact outcomes at an unprecedented velocity and volume. We were rewriting every process in the book while running at top speed, keeping up with ever-changing demands and constraints to serve our customers during those challenging times.\u003c\/p\u003e\u003cp\u003eThe world population lived through challenging, demanding, and emotionally taxing times in the year 2020. Times like that make you break or come out stronger on the other side. I tried to help my team come out stronger by sharing my learnings from the decades with Microsoft and Amazon in what I called 'weekly reflections'. Most often, those reflections discussed approaches and thought models to deal with specific issues that I observed during that week.\u003c\/p\u003e\u003cp\u003eA different set of challenges presented themselves when Uli took over a role as Site Manager for the Montana State University COVID Testing Center and later their COVID vaccination program. Some of my thoughts and lessons were inspired by those challenges.\u003c\/p\u003e\u003cp\u003eThis book summarizes the lessons, approaches, and principles that I shared with my team as we all did our best to deliver exceptional service to our customers in circumstances that no one was prepared for.\u003c\/p\u003e\u003cp\u003eI hope that some of the strategies and principles will work for you as beautifully as they did for me. I hope they will help you thrive in challenging situations and help you get one step closer to your dreams.\u003c\/p\u003e\u003cp\u003eAlfons\u003cbr\u003eBozeman, MT\u003cbr\u003eMarch 2021\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eReviews\u003cp\u003e\u003ci\u003eThis common-sense approach to discussing what has been learned is easily understandable and was readily adapted to a variety of challenging situations that we as business people experienced in the recent past. It also provides a structured guide to apply those same \"learnings\" as we move through future weeks, months, and years.\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eIf you seek theory, you will be disappointed. If you pursue reality and the associated efforts of discovering new and creative ways to resolve issues, you will be very satisfied. A concept that I encourage and attempt to adhere to myself is \"change, assess, and then change again\". This book will provide the foundation for taking action, assessing, learning, and taking action again.\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003eMichael Trotter\u003cbr\u003eVice President and CIO, Montana State University\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eAbout the authors\u003cp\u003eAlfons worked at Hewlett Packard, Microsoft, and Amazon in Executive and Senior leadership roles for the last 25+ years. He currently serves as Managing Director Strategic IT at Montana State University.\u003c\/p\u003e\u003cp\u003eUli practiced as an MD in Germany. When she moved to the US, Uli became a Tai Chi, mindfulness, and art teacher. To help through the pandemic, Uli stepped up to lead the Montana State University COVID Testing Center as well as their vaccination program.\u003c\/p\u003e","brand":"Independently Published","offers":[{"title":"Paperback","offer_id":45563208368279,"sku":"9798718017663","price":1768.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798718017663.webp?v=1767927543","url":"https:\/\/atlanticbooks.com\/products\/thriving-in-high-pressure-environments-lessons-from-amazon-a-global-pandemic-and-other-crazy-times-9798718017663","provider":"Atlantic Books","version":"1.0","type":"link"}