{"product_id":"visions-values-and-virtual-assistants-9798234074416","title":"Visions, Values, and Virtual Assistants","description":"\u003cp\u003e • Author(s): Kendall Edward Williams\u003cbr\u003e • Publisher: Williams Leadership Press\u003cbr\u003e • Publisher Imprint: Williams Leadership Press\u003cbr\u003e • BISAC: Management - General\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe freight train of AI is moving at full speed and it is not slowing down. Are you steering it - or sitting on the tracks?\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eIn the rush to cut costs and keep pace with competitors, organizations are deploying AI in ways that quietly destroy the very brand loyalty they spent decades building. When a customer is trapped in an automated loop - or a grieving family member is processed by a bot - the cost is not just a lost call. It is a lost customer. And a damaged brand that may never fully recover.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eIn Visions, Values, and Virtual Assistants, Dr. Kendall Williams offers a practical roadmap for leaders and workers at every level who want to embrace AI without losing what makes their organization worth working for - and worth doing business with.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThis book will help you: \u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e- Understand what AI can do - and what it will never replace.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e- Recognize when AI helps your customers - and when it fails them.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e- Identify which customer interactions should never go to a bot.\u003c\/em\u003e \u003c\/p\u003e\u003cp\u003e\u003cem\u003e- Know which parts of your job make you irreplaceable.\u003c\/em\u003e \u003cem\u003e- Develop the human skills no algorithm can replicate.\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eAI needs you more than you need to fear it. Now you know why.\u003c\/em\u003e\u003c\/p\u003e","brand":"Williams Leadership Press","offers":[{"title":"Paperback","offer_id":47889567613079,"sku":"9798234074416","price":1206.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798234074416.webp?v=1781176924","url":"https:\/\/atlanticbooks.com\/products\/visions-values-and-virtual-assistants-9798234074416","provider":"Atlantic Books","version":"1.0","type":"link"}