{"product_id":"your-customer-experience-ai-beyond-2027-9798198488274","title":"YOUR Customer Experience AI: Beyond 2027","description":"\u003cp\u003e • Author(s): Sam Zuker\u003cbr\u003e • Publisher: Independently Published\u003cbr\u003e • Publisher Imprint: Independently Published\u003cbr\u003e • BISAC: Business Etiquette\u003c\/p\u003e\u003cp\u003e\u003cb\u003eHow Agentic Collaboration Will Transform Service, Loyalty, and Growth.\u003c\/b\u003e\u003cbr\u003eCustomer experience is entering one of the most important transformations in modern business history.\u003cbr\u003eFor years, organizations invested in service platforms, CRM systems, automation tools, analytics dashboards, and digital channels with the hope of creating smoother, faster, and more satisfying customer interactions. Many succeeded in improving efficiency. Some succeeded in improving convenience. But few truly reimagined the customer experience from the ground up.\u003cbr\u003eThat is now changing.\u003cbr\u003eWe are moving into a world where customer experience is no longer shaped only by people, policies, and software workflows. It is increasingly shaped by intelligent systems that can observe, reason, predict, recommend, coordinate, and act. These systems are not merely tools. They are becoming collaborators.\u003cbr\u003eThis is the era of agentic collaboration.\u003c\/p\u003e","brand":"Independently Published","offers":[{"title":"Paperback","offer_id":47890514215063,"sku":"9798198488274","price":1591.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0666\/3471\/1191\/files\/9798198488274.webp?v=1781180339","url":"https:\/\/atlanticbooks.com\/products\/your-customer-experience-ai-beyond-2027-9798198488274","provider":"Atlantic Books","version":"1.0","type":"link"}