Im And Sms Reference Services For Libraries (Hardbound - 2012)
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9781856048446_SAP
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About the Book
This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training program for librarians and how to build an internship program to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. This highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.
This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training program for librarians and how to build an internship program to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. This highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.
ISBN13 | 9781856048446 |
---|---|
Product Name | Im And Sms Reference Services For Libraries (Hardbound - 2012) |
Price | ₹3,649.00 |
Original Price | GBP 34.95 |
Author | Amanda Bielskas |
Publisher | Facet Publishing |
Publication Year | 2012 |
Subject | Library & Information Science |
Binding | Hardbound |
Language | English |
Pages | 118 |
Weight | 1.500000 |
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