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The New Sales Manager: Challenges for the 21st Century

by Walter Vieira
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Current price ₹372.00
Original price ₹495.00
Original price ₹495.00
Original price ₹495.00
(-25%)
₹372.00
Current price ₹372.00

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Book cover type: Paperback
  • ISBN13: 9788126937707
  • Binding: Paperback
  • Subject: Business Management
  • Publisher: Atlantic Publishers & Distributors (P) Ltd
  • Publisher Imprint: Atlantic
  • Publication Date:
  • Pages: 204
  • Original Price: INR 495.0
  • Language: English
  • Edition: N/A
  • Item Weight: 220 grams
  • BISAC Subject(s): General

The second edition of The New Sales Manager is an enormously useful book that provides practical advice and a sound foundation in sales management to young managers. It is also an interesting, quick revision for senior sales managers who want to revisit the theory of sales management, in a painless, and perhaps, entertaining way.

Covering the entire range of functions of a sales manager, the book has been thoroughly revised and includes plenty of illustrations, real-life anecdotes and caselets to match the changes in the business environment.

The author provides a thorough understanding of each of the following areas as critical elements in the new world of sales management:

  • Communication
  • The use of technology
  • Networking
  • Managing time
  • Selecting and recruiting salespersons
  • Morale and motivation
  • Appraising and developing salespersons
  • The role of governance

Walter Vieira is President, Marketing Advisory Services Group, Mumbai.

  • Preface
  • Acknowledgements
  • 1. The Trauma of Promotion
  • 2. From Caterpillar to Butterfly
  • 3. Serious Deficiencies of Salesmen
  • 4. A Difficult and Challenging Job
  • 5. Comparative Top Problems in Sales Force Management
  • 6. Qualities Liked and Disliked
  • 7. Attributes for Success
  • 8. Managing the Job
  • 9. Managing Time
  • 10. Key Role in Corporate Planning
  • 11. The Planning Process
  • 12. Selecting and Recruiting Salesmen
  • 13. Focused Salesmen Training
  • 14. Planning the Itinerary
  • 15. Effective Communication
  • 16. Beyond Words
  • 17. Written Reports
  • 18. Making Meetings Work
  • 19. Morale and Motivation
  • 20. Effective Control
  • 21. Appraising and Developing Salesmen
  • 22. Discussing the Appraisal
  • 23. The Salesman Who Won’t Improve
  • 24. Common Errors
  • 25. A Focus on Ethics
  • The New Sales
  • 26. Values and the Sales Manager
  • 27. Age of Networking and Cooperation
  • 28. The Sales Manager in the 21st Century
  • 29. Ten Commandments
  • Sample Forms
  • About the

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