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Boomerang! by Nick Drake-Knight

Boomerang!

by Nick Drake-Knight
₹2,280.00
₹2,280.00
₹2,280.00
₹2,280.00
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Book cover type: Paperback
  • ISBN13: 9781905665518
  • Binding: Paperback
  • Subject: Career Counselling
  • Publisher: Pollinger Limited
  • Publisher Imprint: Pollinger Limited
  • Publication Date:
  • Pages: 260
  • Original Price: USD 24.99
  • Language: English
  • Edition: N/A
  • Item Weight: 304 grams
  • BISAC Subject(s): Training and Industries / Retailing

Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.

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