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Key Performance Indicators for Dummies by Bernard Marr

Key Performance Indicators for Dummies

by Bernard Marr
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Paperback: Paperback
  • ISBN13: 9788126554683
  • Binding: Paperback
  • Subject: N/A
  • Publisher: Wiley
  • Publisher Imprint: Wiley
  • Publication Date:
  • Pages: 320
  • Original Price: INR 539.0
  • Language: English
  • Edition: N/A
  • Item Weight: 500 grams
  • BISAC Subject(s): Management

Key Performance Indicators (KPIs) help organizations understand how well they are performing in relation to their strategic goals and objectives. KPIs offer a framework to learn about the success of individuals, teams, projects and organizations - and help create a culture of high performance. In this book you'll find the essential Indicators that are useful to all kinds of businesses - plus guidance on how to develop your own unique KPIs that best suit your organization or industry. You'll also find a wealth of guidance for how best to use KPIs to drive performance in your business. • Getting Started with Key Performance Indicators • Implementing and Using KPIs Effectively • Developing Financial KPIs • Developing Customer, Sales and Marketing KPIs • Developing Operational and Internal Process KPIs • Measuring Your Most Important Assets: Developing HR and People KPIs • The Part of Tens

Bernard Marr is a best-selling author on organizational performance and business success. He regularly advises leading companies, organisation and governments across the globe and is acknowledged by the CEO Journal as one of today's leading business brains. Organisations he has advised include Accenture, Astra Zeneca, the Bank of England, Barclays, BP, DHL, Fujitsu, Gartner, HSBC, Mars, the Ministry of Defence, the Home Office, the NHS, Tetley, Royal Air Force and Royal Dutch Shell.

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