Name: Salesforce For Dummies
Brand: For Dummies
SKU: 9781394231669
Price: 1911.0 INR
Availability: InStock

Salesforce For Dummies

by KAO

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ISBN13: 9781394231669
Binding: Paperback
Subject: N/A
Publisher: For Dummies
Publisher Imprint: ForDummies
Publication Date: January 1, 2024
Pages: 416
Original Price: GBP 22.99
Language: English
Edition: N/A
Item Weight: 567 grams
BISAC Subject(s): Customer Relations, Sales & Selling / Management, and Business & Productivity Software / Business Intelligence

About The Book

Your easy-to-follow guide to the world's leading cloud-based CRM software

Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster.

Get started with configuring Salesforce and set up the apps that your business needs
Discover the latest updates to Salesforce, including Flow Builder, Lightning, and Einstein
Improve business performance with reporting insights, collaborative communication features, and integrated sales and marketing processes
Find new ways to improve productivity and reduce administration time

Salesforce For Dummies is the fully updated, best-selling guide that helps new and existing users get up to speed with the world's top CRM.

About The Author

Liz Kao has played both in-house and consultant roles at Salesforce. As a consultant and a member of Salesforce's Professional Services team, Liz implemented dozens of CRM solutions and built numerous AppExchange apps. Jon Paz is a Salesforce consultant who has worked with enterprise clients to deliver world-class solutions to perplexing business challenges.

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