• ISBN13: 9781442263925
• Binding: Paperback
• Subject: Library & Information Science
• Publisher: Rowman & Littlefield
• Publisher Imprint: Row&Little
• Publication Date: January 1, 2016
• Pages: 370
• Original Price: GBP 63.0
• Language: English
• Edition: N/A
• Item Weight: 590 grams
• BISAC Subject(s): Library & Information Science / General

Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google and the Internet, but also other technological advances afford users online access to a plethora of content, free and proprietary. This evolution has also caused a shift in the theories and practices (especially, core functions and values) of reference and information services as library schools seek greater alignment with practitioners and libraries on the forefront of these changes. As academics and practitioners work together to educate library students on the kinds of changes happening in reference and information services, they are rethinking their curriculum and assignments to incorporate real-world challenges adaptive to user needs. Likewise, libraries may work through their regional library consortia to plan professional development workshops or training sessions to teach new skills and methods of approach required for such changing services.

Here's a tool for library school instructors, library students, professional development instructors, and current librarians poised to change, which specifically addresses the pedagogy of reference and information services in flux.

Lisa A. Ellis is an Associate Professor and Information Services Librarian at the William and Anita Newman Library of Baruch College, CUNY. She is library liaison/subject specialist to Marketing and International Business, as well as Fine and Performing Arts departments, primarily performing outreach services in the form of reference, course-related lectures and research consultations. Prof. Ellis co-launched the Newman Library's Digital Reference Services in 2001 and worked as a contract chat reference librarian for OCLC QuestionPoint from 2004 to 2010 serving academic, public and foreign libraries. She serves as chair of the library department's curriculum committee and is currently managing their credit course program in Information Studies.